Returns & Exchanges
We want you to love your Thunderpants, but due to the intimate nature of our garments, we can only accept returns on items that are unworn, unwashed, and in their original packaging. Please ensure you check our size guide carefully before purchasing to ensure the perfect fit for your bum.
Return Process
- 1.Check Eligibility
Verify that your items are in original condition with tags attached and were purchased within the last 30 days.
- 2.Contact Support
Email our customer service team with your order number to request a Return Authorization and the return shipping address.
- 3.Pack Your Return
Securely package your items and include a note with your name and order number inside the parcel.
- 4.Ship and Track
Send your package back to us using a trackable shipping method and keep your receipt until your refund is processed.
